Support.

Before you write

SoloFamily collects no analytics, tracking events, or automatic crash reports, so useful detail helps a lot. Please include what you tapped, what you expected, what happened, your app version, and whether iCloud sync is enabled.

How do I back up my data?

Use the backup and export tools in Settings. A JSON backup is the full app snapshot for restore or safekeeping. PDF and CSV exports are human-readable or spreadsheet-friendly records for selected date ranges.

Why don't I see Pro features?

If a purchase did not unlock Pro, open Settings, go to SoloFamily Pro, and tap Restore Purchase. Purchases are processed by Apple, so refunds and billing questions go through Apple's App Store support.

How does iCloud sync work?

iCloud sync mirrors your journal across your own Apple devices through your personal iCloud account. SoloFamily does not run a sync server and cannot read your CloudKit data.

How do I delete a record?

Open the entry from the calendar or a list and use the Delete action. On lists, you can also swipe left to delete.

Does SoloFamily share my data?

No. Your journal stays on your device unless you export or share a file yourself. See the Privacy Policy for detail.