SoloFamily · support

Support

Need help, found a bug, or have a feature request? Two ways to reach me — pick whichever suits:

SoloFamily collects no crash logs or telemetry, so I only hear about problems when you tell me. An honest App Store review also helps — this small app is what supports a solo-parent family.

How do I log a day?

Tap + on the Today or Calendar tab, then use Paint Time — the 6×8 grid where each cell is a 30-minute slot. Long-press then drag to fill a range, tap to flip one cell, tap again to erase. Switch the brush at the top to paint with Me, the Other parent, or any caregiver you've added in Settings → Caregivers.

Widgets and Lock Screen

SoloFamily ships two home-screen widgets (Today and Last 7 days) plus Lock Screen + Dynamic Island accessories. Long-press the home screen, tap EditAdd Widget, scroll to SoloFamily. The Live Activity on the Lock Screen is started automatically when you save a Paint Time day, or manually from Settings → Privacy & Preferences → Today on Lock Screen.

How do I back up my data?

Settings → Export → pick a range → Export CSV. The CSV includes periods, events, and expenses and can be re-imported via Settings → Customise → Import log file (JSON format; CSV import coming later). You can also export a PDF for a human-readable archive.

Why don't I see Pro features?

If your purchase didn't unlock Pro features: Settings → Pro → Restore Purchase.

iCloud sync

Settings → Privacy & Preferences → Sync with iCloud turns it on. Your data syncs across your own Apple devices through your personal iCloud account, end-to-end encrypted by Apple — SoloFamily never sees it. Sync is opt-in; if you leave it off, your data stays on the device you entered it on.

How do I delete a record?

Open it (tap the entry on the calendar or a list) and tap the red Delete button at the bottom. On lists, you can also swipe left to delete.

Does the app share my data with anyone?

No. See the Privacy Policy for full detail.

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